Have you ever thought of working in the BPO industry? Well, I have a pretty interesting story to be told. I started working in the BPO Industry since 2018 out of curiosity. I always wonder how do they take calls, how they end up the shift laughing happily and i always thought " that could be me? Because it was really my dream job to work in the BPO even when I am still in College.
No wonder there are many people wanted to work in BPO (including me :-))) They offer a higher take-home pay, providing the best benefits like life insurance, health benefits, scholarship programs, family day, movie treats, 13th-month pay, and a lot more. Well all I can say having health insurance is a big deal. It allows you to get checkups without paying for them.
It was my first job as a call center agent at ACS of the Philippines. I've been connected for 5 years and then working on Upwork as a freelancer, then switched to IBEX and working at Local Government Unit at present.
So, being employed in a call center is not enough and it’s definitely not that I always want to do. Rest day is quiet a big deal for me since it shifts constantly. Instead with going out with friends or my family I, would spend the rest days sleeping and before i Knew it, it was time for shift to work again., My social life suffered as a result because I always worried for my sleep hours. Aside from that, I have so many ups and downs specially during the Covid era. It was required to get swab test on the first day of the week before you can start working, that upsets me.:-( and because of that, it motivates me to look for a change. I was looking for a day job and luckily found one though it was not really a high paying job but as long I got comfortable and doesn't worry much about sleep. My day job doesn't define me so neither yours.
I start encouraging myself to find out what interests me and what can I eventually become. Continue learning and exploring helps me find out what's best for me. You too can do it!
Definitely, it was a pleasant experience, my first company, my first pay cheque. My first time living in the city.
For every debit, there must be a corresponding credit to balance life and I finally found my balance.
From a demotivated, sad, tired call center employee to a Goverment employee, this journey has taught me this: Explore, dream, and then explore some more, Dare to live the life you’ve always wanted.
Fergie 😘
